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Citibank Customer Service Helpline Number USA

Serving worldwide customers with its dedicated services Citibank is the largest US Bank holding company as of March 2010. Citibank was launched with the name City Bank of New York in 1812. Later it was named as First National City Bank of New York and presently as Citibank. It has its branches across 36 countries with more than 3777 branches worldwide. Headquarters of Citibank is situated in New York City, United States.

Citibank Customer Service Phone Numbers Details:

For Banking & Personal Loans:

Online Banking and Citi® Financial Tools Support: 1-800-374-9700 | TTY: 1-800-788-0002

Global Executive Banking: 1-813-604-3290 |1-866-213-0890 (toll free within the U.S.)

Bank Account Information:1-888-248-4226 | TTY: 1-800-945-0258

Citi Private Bank Account Inquiries: 1-800-870-1073

Bill Payments: 1-800-374-9700 (option #2) | TTY: 1-800-788-0002

Citigold Outside the U.S., Canada, Puerto Rico: 1-210-677-0065 (call collect)

Citi MobileSM and Citi® Text Banking Support: 1-888-214-0036

Citigold1-888-248-4465 (1-888-CITIGOLD)TTY: 1-800-788-6775

Checking, Savings and CD Application Status: 1-800-745-1534, (option 1)

Citibank Retirement Planning Products (IRAs, Rollover IRAs, CESA, and Keogh):1-800-695-5911| TTY: 1-800-788-6775

Bank en Español: 1-800-374-9700 |TTY: 1-800-788-0002

Home Equity Lines and Loans: 1-800-685-0935 |TTY: 1-800-788-0002

Citibank Mailing Address:

Citibank Client Services

Citi Inquiries: 100 Citibank Drive, San Antonio, TX 78245

For Credit cards:

  • Citi ® Consumer and College Student Cards:

Online Technical Assistance: 1-800-347-4934 | TTY: 1-800-325-2865

Internet Security Specialists: 1-888-285-9696 |TTY: 1-800-325-2865

Lost or Stolen Credit Cards or General Account Information: 1-800-950-5114|TTY: 1-800-325-2865

Servicio al cliente español: 1-800-947-9100

Credit Card Application Status: 1-888-201-4523 | TTY: 1-800-325-2865

  • CitiBusiness ® and Professional Cards

Outside the U.S. — Call Collect :1-605-335-2222

Online Technical Assistance: 1-866-422-3091|TTY: 1-800-325-2865


For a new first mortgage or refinance:1-800-248-4638

If you receive mortgage statements from Citibank, N.A.: 1-800-685-0935

If you receive mortgage statements from CitiMortgage:1-800-283-7918

TTY: United States: 711 Puerto Rico: 1-866-280-2050

Business Banking:

For Small Business Banking(Annual Sales < $5MM):1-877-462-2484|TTY: 1-800-788-0002

Citi Online for Small Business:1-855-505-2484 | TTY: 1-800-788-0002

CitiBusiness Online Support: 1- 800-285-1709, Option 1 |TTY: 1-800-788-0002

For more info visit https://online.citibank.com/US/JRS/portal/contactus.do?ID=ContactUsBanking

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